Frequently Asked Questions

You can change your email address, password or personal information by accessing the Sage User Account Management area.

• View how to update your email address
• View how to reset your password
• View how to update personal information
• View how to set up 2-factor authentication

Complete the Contact Form requesting your profile be removed.

Once your request has been confirmed, your profile will be anonymized within 5 business days.

First, check your Junk folder as communications can sometimes be sent there.

You can also add *.*@sage.com to your company's network email server exception list to allow all Sage communications to be delivered safely.

View step-by-step instructions on how to find virtual training for which you have registered.

View step-by-step instructions on how to request training on Sage University.

Evaluating our courses is important to us to deliver world class training. View step-by-step instructions on how to evaluate your classroom or virtual course.

You are required to evaluate your course before you can print your certificate.

If you have completed classroom or virtual training, you can print an attendance certificate.

If you have completed an e-learning course or an assessment, you can print a completion certificate.

View detailed instructions on how to access your learning packing on Sage University.

Learn how to change your pop-up blocker settings.

Even though Learning Services does not have a dedicated support department, your query is forwarded to our trainers for assistance.

This document serves as an overview and navigation guide of the Sage University Learner Home page.

To get the best experience you need to add your Sage product as a subject in Learner Home. This document will show you how.

Searching for training in learner home is as easy as 1, 2, 3. This document will show you how.